Technical training

Our company will train the users based on the manual, system use guide and maintenance guide. The training include system use, system maintenance and equipment protection.

After-sales services modes

A.Phone service

Hiboled After-sales Services Department provides customers with 24 –hour- phone service. When you contact us, please let us know the following information:

1.Your name and phone number
2.Detailed fault information (if the fault could be presented by pictures, please take pictures and send them to us as possible as you can)

Our after-sales service engineers will offer technical support and guidance based on your description.

B.Real-time communication service

Hiboled after-sales service engineers could provide customer services through TM & E-mail & MSN, for example, sending the video files of software operation & graphic card setup by TM to show how to operate.Tel:+86-755-27169288  +86-18688709859 MSN: hiboled@live.cn

C.Remote control service

Hiboled can operate the customer’s computer remotely via Internet, to install and set up software for customers, and to dispose of the technical fault of LED display system software.